IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

The Hong Kong University of Science and Technology
Skills you'll gain: Linear Algebra, Engineering Calculations, Algebra, Engineering Analysis, General Mathematics, Advanced Mathematics, Applied Mathematics, Arithmetic, Computational Logic
Beginner · Course · 1 - 4 Weeks
École Polytechnique Fédérale de Lausanne
Skills you'll gain: Scala Programming, Programming Principles, Object Oriented Programming (OOP), Functional Design, Computer Programming, Data Structures, Integrated Development Environments, Algorithms, Computational Thinking, Unit Testing
Intermediate · Course · 1 - 3 Months

University of Minnesota
Skills you'll gain: User Story, Agile Software Development, Agile Methodology, Agile Project Management, Scrum (Software Development), Sprint Planning, Software Development Methodologies, Sprint Retrospectives, Waterfall Methodology, Continuous Integration, Test Driven Development (TDD)
Intermediate · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Influencing, Active Listening, Negotiation, Communication, Communication Strategies, Persuasive Communication, Verbal Communication Skills, Contract Negotiation, Trustworthiness, Leadership, Interpersonal Communications, Business Communication, Strategic Communication, Relationship Building, Initiative and Leadership, Professional Networking, Innovation, Growth Mindedness, Personal Development, Optimism
Beginner · Specialization · 3 - 6 Months

LearnQuest
Skills you'll gain: Data Ethics, Predictive Modeling, No-Code Development, Model Deployment, Data Visualization, Data Presentation, Responsible AI, Data-Driven Decision-Making, Advanced Analytics, Business Intelligence, Business Analytics, Data Cleansing, Business Reporting, Global Marketing, LLM Application, AI Enablement, User Feedback, Data Preprocessing, Predictive Analytics, Data Architecture
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Risk Management, Governance, ISO/IEC 27001, Enterprise Risk Management (ERM), Cyber Governance, NIST 800-53, Cyber Risk, Compliance Management, Security Controls, Program Implementation, Regulatory Compliance, Cybersecurity, Cyber Security Strategy, Business Continuity, Asset Management
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Kubernetes, Application Deployment, Cloud Deployment, Containerization, Data Persistence, YAML, Cloud Infrastructure, Virtual Networking, Cloud Computing Architecture, Scalability, Infrastructure Architecture, OS Process Management, Network Routing
Mixed · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Workspace, Gmail, Technical Support, Email Security, Technical Communication, Debugging, Data Access, Cloud Storage, Security Controls, Event Monitoring, File Management
Beginner · Course · 1 - 4 Weeks
LearnQuest
Skills you'll gain: Java Programming, Java, File I/O, Eclipse (Software), Object Oriented Programming (OOP), Object Oriented Design, Integrated Development Environments, Development Environment, Software Design, Computer Programming, Application Frameworks, Programming Principles, Virtual Machines, Web Development, Debugging, Data Persistence, Package and Software Management, Data Structures
Intermediate · Specialization · 3 - 6 Months

Kennesaw State University
Skills you'll gain: Cybersecurity, IT Security Architecture, Network Security, Disaster Recovery, Application Security, Business Continuity, Cryptography, Secure Coding, Systems Development Life Cycle, Security Controls, Law, Regulation, and Compliance, Infrastructure Security, Safety and Security, Identity and Access Management, Governance, Risk Management
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Data Governance, Data Storage Technologies, Analytics, Business Analytics, Data Storage, Big Data, Databases, Business Intelligence, Data Analysis, Relational Databases, Data Quality, SQL, Organizational Structure, Cloud Computing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Storytelling, Data Presentation, Storytelling, Interactive Data Visualization, Data Visualization, Infographics, Dashboard, Data Visualization Software, Presentations, Data-Driven Decision-Making, Persuasive Communication
Intermediate · Course · 1 - 4 Weeks