IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Minnesota
Skills you'll gain: User Story, Agile Software Development, Agile Methodology, Agile Project Management, Scrum (Software Development), Sprint Planning, Software Development Methodologies, Sprint Retrospectives, Waterfall Methodology, Continuous Integration, Test Driven Development (TDD)
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Splunk, Lightweight Directory Access Protocols, System Monitoring, Scripting, Dashboard, Business Intelligence, Scatter Plots, Pivot Tables And Charts, Servers, Data Visualization Software, Data-Driven Decision-Making, Software Installation, Role-Based Access Control (RBAC), Data Analysis Expressions (DAX), Data Pipelines, Authentications, Unstructured Data, Data Visualization, Windows Servers, Network Troubleshooting
Beginner · Specialization · 3 - 6 Months

Johns Hopkins University
Skills you'll gain: Business Ethics, Leadership and Management, Organizational Strategy, Project Management, Leadership Studies, Influencing, Team Management, Conflict Management, Employee Coaching, Strategic Thinking, Team Building, Decision Making, Coaching, Relationship Building, Communication, Business Communication, Active Listening
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Search Engine Optimization, Case Studies, Process Improvement and Optimization, Web Analytics and SEO, Competitive Analysis, Keyword Research, Content Strategy, Business Strategy, Marketing Strategies, Analysis, Auditing
Mixed · Course · 1 - 4 Weeks

Birla Institute of Technology & Science, Pilani
Skills you'll gain: Theoretical Computer Science, Computer Programming, Pseudocode, Algorithms, Computer Science, Formal Learning, Software Engineering, Program Development, Data Science, Analysis, Debugging, Technical Analysis
Intermediate · Course · 1 - 3 Months

Logical Operations
Skills you'll gain: Adobe Illustrator, Adobe Creative Cloud, Graphic and Visual Design, Graphic Design, Creative Design, Graphic and Visual Design Software, Graphical Tools, Color Theory, Typography, Document Management, Design Strategies, User Interface (UI), Productivity Software
Mixed · Course · 1 - 3 Months

Amazon Web Services
Skills you'll gain: AWS Identity and Access Management (IAM), Amazon Web Services, Identity and Access Management, Web Content Accessibility Guidelines, Cloud Services, Technical Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Technical Management, Program Management, Stakeholder Engagement, Leadership and Management, Stakeholder Management, Project Management, Technical Product Management, Risk Management, Initiative and Leadership, Technical Consulting, Professional Development, Generative AI, Drive Engagement, Communication Planning, Emotional Intelligence, Technical Communication, Project Planning, AI Enablement, Software Architecture, Technical Analysis
Intermediate · Course · 3 - 6 Months

AI CERTs
Skills you'll gain: Responsible AI, Tensorflow, PyTorch (Machine Learning Library), Internet Of Things, Real Time Data, Natural Language Processing, Artificial Intelligence and Machine Learning (AI/ML), Telecommunications, Artificial Intelligence, Emerging Technologies, Generative AI, Wireless Networks, Generative AI Agents, Network Performance Management, Network Architecture, Digital Communications, Network Protocols, Computer Networking, System Design and Implementation, Communication
Advanced · Specialization · 1 - 3 Months

California Institute of the Arts
Skills you'll gain: Typography, Graphic Design, Graphic and Visual Design, Adobe InDesign, Design, Art History, Design Elements And Principles, Adobe Illustrator, Peer Review, Creativity
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Technical Documentation, Technical Writing, Software Documentation, Technical Communication, Software Design Documents, Information Architecture, Writing, User Requirements Documents, Software Development Tools, Automation, Style Guides, Software Development, Agile Software Development, Interactive Design, Project Management Software, Diagram Design, Generative AI
Beginner · Course · 1 - 3 Months

Skills you'll gain: Market Research, Market Analysis, Business Research, Research Reports, Market Intelligence, Competitive Analysis, Quantitative Research, Analytical Skills, Case Studies, Report Writing, Analysis, Strategic Decision-Making, Business Strategy, Business Acumen
Mixed · Course · 1 - 4 Weeks