IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

SkillsBooster Academy
Skills you'll gain: AI Product Strategy, Generative AI, Branding, Brand Strategy, Brand Marketing, Brand Awareness, Marketing Design, Content Creation, Visual Design, Social Media Content, Creative Problem-Solving, Business Process Improvement, Marketing Communications, Customer Communications Management, Social Media, Design Elements And Principles, Social Media Marketing, Customer Acquisition Management, Digital Marketing, Media and Communications
Beginner · Course · 1 - 3 Months

Skills you'll gain: User Accounts, Collaborative Software, Virtual Environment, Display Devices, Safety and Security, Computer Displays
Beginner · Guided Project · Less Than 2 Hours

Simplilearn
Skills you'll gain: Requirements Management, Solution Design, Business Analysis, Requirements Elicitation, Stakeholder Management, Business Requirements, Stakeholder Analysis, Strategic Planning, Business Strategies, Systems Analysis, Business Process, Business Process Management, Business Intelligence, Risk Analysis, Agile Methodology, Performance Measurement
Beginner · Course · 1 - 4 Weeks

University of Pittsburgh
Skills you'll gain: Adaptive Equipment, Home Health Care, Network Protocols, Mobility Assistance, Wireless Networks, Health Technology, Disabilities, Long Term Care, End User Training and Support, Technology Strategies, Technical Consulting, Telecommunications, Patient Assistance, Internet Of Things, Patient Evaluation, Interoperability, Usability, Clinical Assessment, Patient-centered Care, Automation
Beginner · Course · 1 - 3 Months

The State University of New York
Skills you'll gain: Trustworthiness, Communication, Emotional Intelligence, Cooperation, Persistence
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Generative AI, Customer Insights, AI Personalization, Customer Analysis, ChatGPT, Customer experience strategy (CX), Real Time Data, Design Thinking, Artificial Intelligence, Analysis, Design
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Amazon Web Services, AWS Identity and Access Management (IAM), Amazon DynamoDB, Identity and Access Management, Database Management, Database Administration, NoSQL, Serverless Computing, Database Architecture and Administration, Authentications, Operational Databases, Cloud Security, Event-Driven Programming, AWS Kinesis, Cloud Applications, Amazon CloudWatch, Encryption, Load Balancing, Data Security, Key Management
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Responsible AI, Team Building, Generative AI, Team Oriented, Customer experience improvement, Automation, Customer Service, AI Enablement, Cross-Functional Collaboration, Artificial Intelligence, Customer Data Management, Business Ethics, Information Privacy
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Slack (Software), Document Management, Collaborative Software, Team Management, Project Management, Organizational Skills, Productivity Software, File Management, Business Communication, Communication
Beginner · Guided Project · Less Than 2 Hours

Fred Hutchinson Cancer Center
Skills you'll gain: Debugging, Responsible AI, Maintainability, ChatGPT, OpenAI, Computer Programming Tools, Bioinformatics, Artificial Intelligence, Prompt Engineering, Large Language Modeling, Software Development, Generative AI, Programming Principles, Data Science
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Extract, Transform, Load, Apache Spark, Data Pipelines, Data Integration, Big Data, Data Processing, Data Warehousing, Data Management, Data Architecture, Database Design, Scalability
Beginner · Course · 1 - 4 Weeks

American Museum of Natural History
Skills you'll gain: Environmental Monitoring, Climate Change Adaptation, Systems Thinking, Climate Change Mitigation, Environment, Environmental Science, Hydrology, Environmental Issue, Physical Science, Data Collection, Mathematical Modeling
Intermediate · Course · 1 - 4 Weeks