IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Johns Hopkins University
Skills you'll gain: Lesson Planning, Peer Review, Syllabus Development, Writing, Course Development, Developing Training Materials
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Ansible, Red Hat Enterprise Linux, Package and Software Management, User Accounts, IT Automation, OS Process Management, Linux Administration, Infrastructure as Code (IaC), Network Administration, Data Storage, Devops Tools, Automation, Systems Administration, Shell Script, Scripting, Linux, YAML, Linux Servers, Scenario Testing, Verification And Validation
Intermediate · Specialization · 1 - 4 Weeks

Skills you'll gain: Non-Verbal Communication, Exploitation techniques, Human Factors (Security), Investigation, Data Collection, Cyber Threat Intelligence, Security Awareness, Persuasive Communication, Social Sciences, Rapport Building, Email Security
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Peripheral Devices, Virtual Private Networks (VPN), Mac OS, TCP/IP, System Configuration, Apple software proficiency, Network Protocols, Network Administration, Network Support, General Networking, Operating System Administration, Remote Access Systems, Cloud-Based Integration, Apple Hardware proficiency, Hardware Troubleshooting
Advanced · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Microsoft SQL Servers, SQL, Query Languages, Transaction Processing, Database Management, Data Manipulation, Relational Databases, Databases, Database Design, Database Software, Data Management, Data Integrity, Performance Tuning
Mixed · Course · 1 - 3 Months

Skills you'll gain: Workflow Management, Make.com, Social Media Content, Instagram, ChatGPT, AI Workflows, Prompt Engineering, Content Creation, Social Media Marketing, Google Docs, Social Media, Social Media Management, Social Media Strategy
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Calendar Management, Organizational Skills, Content Management, Workflow Management, Scheduling, Project Planning, Collaborative Software, Social Media Marketing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Network Protocols, Network Performance Management, Network Monitoring, Network Troubleshooting, Threat Detection, Network Analysis, TCP/IP, Web Servers, Intrusion Detection and Prevention, Network Security
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Microsoft Copilot, Microsoft Excel, Data Cleansing, Data Visualization Software, Spreadsheet Software, Trend Analysis, Forecasting, Data Manipulation, Sales, Data Analysis, Artificial Intelligence
Beginner · Guided Project · Less Than 2 Hours

Whizlabs
Skills you'll gain: Serverless Computing, Amazon Web Services, Cloud Computing Architecture, Solution Architecture, Containerization, Data Migration, Cloud Deployment, Data Pipelines, Cloud Solutions, Data Processing
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Surveys, Survey Creation, Sampling (Statistics), Program Evaluation, Data Management, Data Collection, Data Analysis, Data Cleansing, Quantitative Research, Data Quality, Research Design, Sample Size Determination, Data Ethics
Intermediate · Course · 1 - 3 Months

Skills you'll gain: React.js, Node.JS, JavaScript Frameworks, Web Development Tools, Web Applications, Front-End Web Development, Web Content, Web Development, HTML and CSS, Software Engineering
Intermediate · Guided Project · Less Than 2 Hours