IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Unix, Unix Commands, Network Protocols, Network Troubleshooting, TCP/IP, OS Process Management, File Management, General Networking, File Transfer Protocol (FTP), Network Administration, Linux, Operating Systems, Network Security
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Financial Statement Analysis, Credit Risk, Financial Analysis, Portfolio Risk, Market Data, Risk Analysis, Securities (Finance), Financial Data, Portfolio Management, Analysis, Risk Management, Derivatives, Business Valuation, Balance Sheet, Financial Market, Investment Management, Market Analysis, Analytics, Real Time Data, Decision Making
Intermediate · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Professionalism
Beginner · Course · 1 - 3 Months

Packt
Skills you'll gain: Application Deployment, Windows PowerShell, Operating System Administration, Patch Management, System Monitoring, Active Directory, Software Installation, System Configuration, Microsoft Intune (Mobile Device Management Software), Configuration Management, Operating Systems, System Support, Package and Software Management, Microsoft Windows, Continuous Deployment, Azure Active Directory, SQL Server Reporting Services, Systems Administration, Hyper-V, Enterprise Architecture
Intermediate · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: Descriptive Statistics, Jupyter, Microsoft Azure, Feature Engineering, Data Analysis, Statistics, Exploratory Data Analysis, Probability & Statistics, Data Visualization Software, Correlation Analysis, Applied Machine Learning
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: z/OS, Package and Software Management, Mainframe Computing, Patch Management, Software Installation, File Transfer Protocol (FTP), Configuration Management, Change Control, Data Management, Command-Line Interface
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Service Level Agreement, Service Management, Performance Measurement, Customer Service, Supplier Performance Management, Cloud Services, Expectation Management, Cloud Storage, Key Performance Indicators (KPIs), Contract Negotiation, Performance Reporting, Case Studies, Negotiation, Communication
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Cloud Management, IT Automation, Virtual Machines, Cloud Infrastructure, Google Cloud Platform, Serverless Computing, TCP/IP
Intermediate · Project · Less Than 2 Hours

University of Michigan
Skills you'll gain: Diversity Equity and Inclusion Initiatives, Higher Education, Social Justice, Community Outreach, Cultural Diversity, Socioeconomics, Case Studies, Advocacy, Legal Proceedings
Mixed · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Sustainable Design, Human Centered Design, Environmental Regulations, Sustainability Standards, Design Thinking, Sustainable Business, Product Development, Product Design, Corporate Sustainability, Product Lifecycle Management, Regulatory Requirements, Design Strategies, Design Research
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Email Automation, Microsoft Power Automate/Flow, Workflow Management, Microsoft Power Platform, Business Process Automation, Automation, Applicant Tracking Systems, Test Tools, Process Improvement, Microsoft 365
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer Service, Customer experience improvement, Customer Relationship Management (CRM) Software, AI Enablement, Personalized Service, Customer Insights, Business Analytics, ChatGPT, User Feedback, Analytics, Self Service Technologies, Generative AI, Predictive Analytics, Consumer Behaviour, Real Time Data, Automation
Intermediate · Course · 1 - 4 Weeks