IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
University of Illinois Urbana-Champaign
Skills you'll gain: Data Visualization, Data Visualization Software, Empathy, Tableau Software, Risk Analysis, Data-Driven Decision-Making, Data Analysis, Risk Management, Empathy & Emotional Intelligence, Stakeholder Analysis, Business Risk Management, Human Centered Design, Decision Making, User Research, Risk Control, Psychology
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Incident Response, IT Security Architecture, Identity and Access Management, Continuous Monitoring, Network Security, Security Awareness, Information Systems Security, Security Information and Event Management (SIEM), Application Security, Disaster Recovery, Security Controls, Cloud Security, Security Strategy, Threat Detection, Cyber Governance
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Due Diligence, Contract Negotiation, Strategic Partnership, Negotiation, Social Impact, Environmental Social And Corporate Governance (ESG), Value Propositions, Fundraising, Entrepreneurship, Storytelling, Investments, Entrepreneurial Finance, Investment Management, Capital Markets, Financial Market, Finance, International Finance, Financial Management, Business Strategy, Business Management
Beginner · Course · 1 - 4 Weeks

Illinois Tech
Skills you'll gain: Design Thinking, Global Marketing, Entrepreneurship, Business Modeling, Innovation, Team Building, Storytelling, Market Research, Team Management, Oral Expression, Entrepreneurial Finance, New Product Development, Business Strategies, Project Design, Team Leadership, Fundraising and Crowdsourcing, Financial Planning, Customer Engagement, Business Ethics, Competitive Analysis
Build toward a degree
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Video Editing, Post-Production, Adobe Premiere, Motion Graphics, Adobe After Effects, Cinematography, Timelines, Color Theory, Image Quality
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Pandas (Python Package), Web Scraping, Python Programming, Jupyter, Image Analysis, Data Manipulation, Computer Vision, Data Analysis, Natural Language Processing, Data Visualization Software, Matplotlib, Data Import/Export, Unstructured Data, Data Collection
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Program Management, Diagram Design, Resource Planning, Project Planning, Project Management Software, Capacity Planning, Resource Management, Agile Methodology, Strategic Planning
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Vulnerability Management, Identity and Access Management, IT Security Architecture, Incident Response, Security Controls, Endpoint Security, Event Monitoring, Cybersecurity, Data Security, Infrastructure Security, Mobile Security, Threat Detection, Firewall, Encryption, Virtual Private Networks (VPN), Digital Forensics, Disaster Recovery
Intermediate · Course · 1 - 4 Weeks

Fred Hutchinson Cancer Center
Skills you'll gain: Model Evaluation, AI Enablement, AI Product Strategy, AI Security, Artificial Intelligence, Project Design, Goal Setting, Decision Making, Usability Testing, Needs Assessment, Project Planning, Cost Estimation, Resource Planning, Resource Management, Data Security
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Collaborative Software, Productivity Software, Telecommuting, Virtual Teams, Team Building, Organizational Skills, User Accounts, Brainstorming, Data Visualization, Data Sharing, Business Strategy
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Active Directory, Security Management, Azure Active Directory
Intermediate · Course · 1 - 3 Months

Rutgers the State University of New Jersey
Skills you'll gain: Robotic Process Automation, Business Process Automation, Automation, Workflow Management, Artificial Intelligence, Accounting and Finance Software, Excel Macros, Emerging Technologies, Digital Transformation, Natural Language Processing, Data Manipulation, Unstructured Data, Scalability
Intermediate · Course · 1 - 3 Months