IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Content Performance Analysis, Social Media Management, Social Media Content, Social Media, Facebook, Instagram, Social Media Marketing, Content Management, Scheduling, Content Creation, Content Marketing, Dashboard, Marketing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Microsoft Teams, Data Loss Prevention, Identity and Access Management, Security Management, Authorization (Computing), System Configuration, User Accounts, Collaborative Software, Data Governance, Live Streaming
Intermediate · Course · 1 - 4 Weeks

Commonwealth Education Trust
Skills you'll gain: Lesson Planning, Professional Development, Constructive Feedback, Growth Mindedness, Self-Awareness, Collaboration, Personal Development, Empathy, Goal Setting, Adaptability
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Responsible AI, Team Building, Generative AI, Team Oriented, Customer experience improvement, Automation, Customer Service, AI Enablement, Cross-Functional Collaboration, Artificial Intelligence, Customer Data Management, Business Ethics, Information Privacy
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Analysis, Statistical Analysis, Probability Distribution, R Programming, Exploratory Data Analysis, Statistical Modeling, Machine Learning, Statistical Inference, Classification Algorithms, Data Manipulation, Supervised Learning, Random Forest Algorithm, Regression Analysis, Model Evaluation, Decision Tree Learning
Mixed · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Usability Testing, Usability, User Acceptance Testing (UAT), Surveys, Software Testing, Survey Creation, Human Computer Interaction, User Research, User Experience Design, Software Quality (SQA/SQC), Web Content Accessibility Guidelines
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: AWS SageMaker, Applied Machine Learning, Classification Algorithms, Model Evaluation, Machine Learning, Python Programming, Prototyping
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Maintainability, Code Review, Testability, Debugging, Style Guides, Software Documentation, Software Design Patterns, Programming Principles, Quality Assurance
Intermediate · Course · 1 - 4 Weeks

Dartmouth College
Skills you'll gain: Liberal Arts, Storytelling, World History, Writing
Mixed · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Usability Testing, Usability, Human Centered Design, Human Factors, Human Computer Interaction, Software Testing, User Interface (UI), Web Content Accessibility Guidelines, User Experience, User Research, Risk Management Framework, Law, Regulation, and Compliance
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Apache Spark, Data Pipelines, PySpark, Real Time Data, Query Languages, Data Transformation, SQL, Data Processing, Data Analysis
Intermediate · Guided Project · Less Than 2 Hours

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Peer Review, Team Motivation, Team Leadership, People Development, Leadership Development, Mentorship, Employee Coaching, Professional Development, Team Management, Growth Mindedness, Empowerment, Storytelling, Mindfulness
Beginner · Course · 1 - 4 Weeks