IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Surveys, Market Research, Survey Creation, Data Synthesis, Business Research, Data-Driven Decision-Making, Customer Insights, Research Methodologies, Consumer Behaviour, Research Design, Product Development, Data Presentation, Product Strategy, Data Analysis, Data Collection, Data Visualization
Intermediate · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Google Workspace, Calendar Management, Google Docs, Gmail, File Management, Google Sheets, Productivity Software, Collaborative Software, Scheduling, Document Management, Collaboration, Spreadsheet Software, Cloud Storage, Content Management Systems, Presentations, No-Code Development, User Interface (UI), Communication
Mixed · Course · 1 - 3 Months

Arizona State University
Skills you'll gain: Oral Comprehension, Learning Management Systems, Education Software and Technology, Digital pedagogy, Teaching, Writing, Literacy, Technology Strategies, Grammar, English Language, Language Competency, Language Learning, digital literacy, Vocabulary, Innovation
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Data Entry, Microsoft Excel, Pivot Tables And Charts, Excel Formulas, Spreadsheet Software, Data Visualization Software, Dashboard, Data Analysis, Data Management, Business Analytics, Data Visualization, Exploratory Data Analysis, Productivity Software, Data Analysis Expressions (DAX), Data Presentation, Trend Analysis, Graphing, Decision Making, Data Manipulation, Debugging
Beginner · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: Software Quality Assurance, Quality Assurance, Software Testing, Jira (Software), Regression Testing, Functional Testing, Test Planning, Test Case, Usability Testing, Technical Communication, Issue Tracking, Agile Methodology, Software Documentation, Software Development, Agile Project Management, Risk Management, User Interface and User Experience (UI/UX) Design, Data Analysis, Problem Solving
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: SketchUp (3D Modeling Software), Visualization (Computer Graphics), 3D Modeling, Conceptual Design, Design Thinking, Layout Design, Spatial Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Public Speaking, Advertising
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Content Performance Analysis, Content Creation, Web Content, Search Engine Optimization, Performance Analysis, Digital Publishing, Driving engagement, Content Management Systems, Web Analytics, Keyword Research, Performance Measurement, Performance Improvement, Copywriting, Process Optimization, Web Content Accessibility Guidelines, Data-Driven Decision-Making
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Organizational Skills, Workflow Management, Project Management Software, Collaborative Software, Team Oriented, Kanban Principles, Project Management, Data Visualization
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AI Security, Supervised Learning, Large Language Modeling, Generative AI, Reinforcement Learning
Beginner · Course · 1 - 3 Months

Skills you'll gain: Microservices, API Gateway, Docker (Software), Containerization, Software Architecture, Software Design Patterns, Restful API, Web Services, Application Programming Interface (API), Event-Driven Programming, Scalability, .NET Framework, Transaction Processing
Advanced · Course · 1 - 3 Months

Skills you'll gain: C# (Programming Language), Artificial Intelligence
Intermediate · Course · 1 - 3 Months