IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Content Performance Analysis, Content Strategy, Content Creation, Social Media Content, Driving engagement, Social Media Strategy, Key Performance Indicators (KPIs), Marketing Effectiveness, Performance Metric, Growth Strategies, Performance Analysis, Promotional Strategies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Workplace Bullying Intervention, Conflict Management, Relationship Building, Social Skills, Interpersonal Communications, Employee Engagement, Professionalism, Empathy, Culture Transformation, Communication, Compliance Reporting, Advocacy, Diversity and Inclusion, Accountability
Intermediate · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Blockchain, Cryptography, Data Storage, Data Storage Technologies, Network Architecture, FinTech, Information Technology Architecture, Distributed Computing, Security Controls, Other Programming Languages, Programming Principles, Emerging Technologies, Scalability, Data Integrity, Transaction Processing, Interoperability
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Open Source Technology, Package and Software Management, Linux, Ubuntu, Operating System Administration, Linux Administration, Linux Commands, Operating Systems, Unix, Command-Line Interface, Unix Commands, Network Administration, Red Hat Enterprise Linux, Bash (Scripting Language), Shell Script, Web Servers, System Configuration, General Networking, Firewall, Virtual Machines
Build toward a degree
Intermediate · Course · 1 - 3 Months

Emory University
Skills you'll gain: AI Personalization, Personalized Service, Customer experience improvement, Marketing Psychology, ChatGPT, Business-To-Consumer, Customer Engagement, Consumer Behaviour, Customer Service, Artificial Intelligence, Automation, Marketing, Responsible AI, Marketing Analytics, Algorithms, Content Management
Intermediate · Course · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Risk Analysis, Risk Management, Threat Management, Threat Modeling, Cyber Risk, Security Management, Governance, Cybersecurity, Cyber Security Strategy, Asset Management, Cyber Security Assessment, Project Documentation, Presentations
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Data Pipelines, Microsoft SQL Servers, Microsoft Azure, Database Development, Data Warehousing, SQL, Data Integration, Extract, Transform, Load
Intermediate · Guided Project · Less Than 2 Hours

University of California, Davis
Skills you'll gain: Scientific Methods, Systems Of Measurement, Experimentation, Statistical Analysis, Quantitative Research, Human Factors, Psychology, Research Methodologies, Neurology, Product Testing, Physiology
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Virtual Private Networks (VPN), Linux Servers, Ubuntu, Network Troubleshooting, Authentications, Remote Access Systems, Encryption, Network Security, Linux, Network Monitoring, Network Performance Management, Cross Platform Development
Intermediate · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: PostgreSQL, SQL, Query Languages, Data Transformation, Data Manipulation, Database Development, Data Management
Advanced · Guided Project · Less Than 2 Hours

Skills you'll gain: Power BI, Data Transformation, Data Preprocessing, Data Manipulation, Data Cleansing, Feature Engineering, Data Integration, Predictive Modeling, Data Quality
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Object Oriented Design, Object Oriented Programming (OOP), Java Programming, Java, Record Keeping
Intermediate · Guided Project · Less Than 2 Hours