IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Johns Hopkins University
Skills you'll gain: Bioinformatics, Unix Commands, Biostatistics, Exploratory Data Analysis, Statistical Analysis, Unix, Data Science, Data Management, Statistical Methods, Command-Line Interface, Statistical Hypothesis Testing, Linux Commands, Data Analysis Software, Data Quality, Data Structures, Data Analysis, Computer Science, Molecular Biology, R Programming, Python Programming
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Responsible AI, Decision Support Systems, Strategic Decision-Making, Operational Efficiency, Predictive Modeling, Process Optimization, Business Modeling, Predictive Analytics, Data-Driven Decision-Making, Data Pipelines, Business Intelligence, Data Ethics, Scenario Testing, Forecasting, Governance, Artificial Intelligence and Machine Learning (AI/ML), Data Visualization, Scikit Learn (Machine Learning Library), Python Programming, Regression Testing
Intermediate · Course · 1 - 4 Weeks
Johns Hopkins University
Skills you'll gain: Interviewing Skills, Rapport Building, Interpersonal Communications, Active Listening, Epidemiology, Healthcare Ethics, Infectious Diseases, Investigation, Public Health and Disease Prevention, Public Health, Health Technology, Community Health, Medical Privacy
Beginner · Course · 1 - 3 Months

Skills you'll gain: Microsoft Power Platform, Microsoft Copilot, Prompt Engineering, Microsoft Power Automate/Flow, Power BI, Microsoft 365, Multimedia, Microsoft PowerPoint, Dashboard, Microsoft Excel, Excel Formulas, Microsoft Word, Data Visualization, No-Code Development, Spreadsheet Software, Microsoft Office, Power Apps Component Framework, Microsoft Outlook, Presentations, Data Analysis
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Software Development Life Cycle, Software Architecture, Software Design, Software Development Methodologies, Software Design Patterns, Systems Development, Development Environment, Unified Modeling Language, Software Engineering, Web Applications, Software Development, Application Deployment, Programming Principles, Front-End Web Development, Back-End Web Development, Software Documentation, Computer Programming, Python Programming
Beginner · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Stress Management, Mindfulness, Emotional Intelligence, Personal Development, Resilience, Self-Awareness, Persistence, Mental Health, Goal Setting, Adaptability, Journals, Accountability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Peer Review, Data Modeling, Jupyter, Data Collection, Model Deployment, Business Analysis, Data Science, Software Development Methodologies, Data-Driven Decision-Making, Data Cleansing, Analytical Skills, Data Analysis, Data Mining, Business Process, Classification Algorithms, Data Preprocessing, Model Evaluation, User Feedback
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Information Architecture, UI/UX Research, User Research, Agile Software Development, User Interface and User Experience (UI/UX) Design, Design Thinking, User Experience, User Centered Design, Usability, Usability Testing, Responsive Web Design, Agile Methodology, Kanban Principles, User Flows, User Interface (UI), Figma (Design Software), Wireframing, Design Research, Prototyping, Persona (User Experience)
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Cybersecurity, Penetration Testing, Cyber Security Assessment, Cyber Security Strategy, Cyber Security Policies, Network Security, Application Security, Computer Security Awareness Training, Vulnerability Assessments, Security Awareness, Cyber Risk, Incident Response, Data Security, Technical Support and Services, Information Assurance, Information Technology, General Networking, Cloud Computing
Beginner · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: Unsupervised Learning, Data Ethics, Machine Learning, Supervised Learning, Artificial Intelligence, Reinforcement Learning, Artificial Neural Networks, Deep Learning, Anomaly Detection, Dimensionality Reduction, Algorithms
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Bash (Scripting Language), Test Automation, Unit Testing, Scripting, Software Testing, Linux Commands, Test Driven Development (TDD), Unix Commands, Development Environment, Operating Systems, Command-Line Interface, File Management, OS Process Management, File Systems, Automation, Python Programming
Beginner · Course · 1 - 3 Months

Wesleyan University
Skills you'll gain: Storytelling, Writing and Editing, Storyboarding, Content Creation, Creativity
Mixed · Course · 1 - 4 Weeks