IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Colorado Boulder
Skills you'll gain: Technical Management, Business Ethics, Engineering Management, Decision Making, Ethical Standards And Conduct, IT Management, Leadership
Build toward a degree
Beginner · Course · 1 - 4 Weeks

University of California San Diego
Skills you'll gain: Debugging, Program Development, Programming Principles, Computational Thinking, Diversity Equity and Inclusion Initiatives, Digital pedagogy, Computer Programming, Computer Science
Beginner · Course · 1 - 3 Months

Skills you'll gain: Stakeholder Engagement, Grant Writing, Resource Allocation, Strategic Decision-Making, Proposal Development, Strategic Thinking, Business Strategies, Social Impact, Fundraising, Business Modeling, Value Propositions, Innovation, Leadership
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Microsoft Intune (Mobile Device Management Software), Endpoint Security, Microsoft Windows, Enterprise Security, Mobile Security, Operating System Administration, Security Management, Android (Operating System), Patch Management, Microsoft Azure, System Monitoring, Azure Active Directory, Vulnerability Management, Apple iOS, Remote Access Systems, Configuration Management, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Patch Management, Data Security, Cloud Security, Amazon Web Services, Data Governance, AWS Identity and Access Management (IAM), Cyber Governance, Cloud Management, Key Management, Amazon CloudWatch, Data Encryption Standard, AWS CloudFormation, IT Automation, Public Key Infrastructure, Configuration Management
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Sustainable Business, Organizational Leadership, Organizational Change, Corporate Sustainability, Business Transformation, Sustainable Development, Performance Measurement, Waste Minimization, Business Modeling, Innovation, Product Lifecycle Management, Resource Management, Environmental Social And Corporate Governance (ESG), Key Performance Indicators (KPIs), Packaging and Labeling, Case Studies
Build toward a degree
Beginner · Course · 1 - 4 Weeks

The University of Sydney
Skills you'll gain: Diversity Awareness, Cultural Responsiveness, Diversity Equity and Inclusion Initiatives, Social Justice, Workplace inclusivity, Cultural Diversity, Intercultural Competence, Sociology, Empathy & Emotional Intelligence, Cultural Sensitivity, Discussion Facilitation, Advocacy, Interpersonal Communications
Beginner · Course · 1 - 3 Months

Amazon Web Services
Skills you'll gain: Amazon Web Services, Control Panels, Cloud Deployment, Application Deployment, Call Center Experience, Customer Communications Management, Outbound Calls, Inbound Calls
Mixed · Course · 1 - 4 Weeks

Alibaba Cloud Academy
Skills you'll gain: Docker (Software), Containerization, Cloud Deployment, Application Deployment, Kubernetes, Terraform, Prometheus (Software), Cloud Computing, Performance Tuning, Application Performance Management, Cloud Management, Cloud Applications, DevOps, Infrastructure As A Service (IaaS), Performance Testing, Cloud Computing Architecture, Database Management, Cloud Platforms, Operating Systems, Web Development
Beginner · Specialization · 3 - 6 Months

Macquarie University
Skills you'll gain: Security Awareness, Cyber Attacks, Cyber Risk, Mobile Security, Cybersecurity, Cyber Security Strategy, Cyber Governance, Malware Protection, Cyber Security Policies, Cyber Security Assessment, Cyber Threat Intelligence, Data Security, Cyber Threat Hunting, Human Factors (Security), Email Security, Identity and Access Management, Security Management, Security Strategy, Multi-Factor Authentication, Cloud Security
Beginner · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Education Software and Technology, Supervised Learning, Machine Learning, Applied Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), Learning Management Systems, Digital pedagogy, Artificial Intelligence, AI Enablement, Data Mining, Learning Theory, Human Computer Interaction, Natural Language Processing
Beginner · Course · 1 - 4 Weeks
National Taiwan University
Skills you'll gain: Food and Beverage, Cooking, Sustainable Development, Socioeconomics, Culture, Nutrition and Diet, Innovation, Food Safety and Sanitation, Social Sciences, Cultural Diversity, Sustainability Standards, Environment and Resource Management, Economic Development, Environmental Science, Biology, Pharmaceuticals, Ethical Standards And Conduct, Biotechnology, Law, Regulation, and Compliance
Beginner · Course · 1 - 3 Months