IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of California, Irvine
Skills you'll gain: Stakeholder Management, Stakeholder Communications, Work Breakdown Structure, Program Management, Project Management, Resource Planning, Resource Utilization, Agile Project Management, Project Risk Management, Resource Allocation, Scheduling, Project Schedules, Agile Methodology, Portfolio Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Collaborative Software, Teaching, Education Software and Technology, Interactive Learning, User Accounts
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Microsoft Copilot, Forecasting, Revenue Forecasting, Responsible AI, Sales Pipelines, Data Ethics, Sales Strategy, Sales Training, Sales, Sales Enablement, Enterprise Sales, Sales Management, Microsoft Power Platform, AI Enablement, Microsoft 365, Microsoft Teams, Data Integration
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Workflow Management, Business Workflow Analysis, Process Mapping, Process Analysis, Process Design, Business Process Management, Process Improvement, Operational Efficiency, Continuous Improvement Process, Team Management, Team Leadership, Analysis
Intermediate · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: DevSecOps, DevOps, Application Security, Secure Coding, Security Testing, Continuous Delivery, CI/CD, Security Engineering, Continuous Integration, Threat Modeling, Containerization, Continuous Monitoring, Vulnerability Management, Cloud Security, Automation
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Design Thinking, Design, Human Centered Design, Workplace inclusivity, Diversity Equity and Inclusion Initiatives, Social Impact, Creativity
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Collaborative Software, Workflow Management, Team Performance Management, Project Management Software, Organizational Skills, Calendar Management, Performance Improvement, Delegation Skills, Performance Management
Beginner · Guided Project · Less Than 2 Hours

University of California San Diego
Skills you'll gain: Java, Computer Programming, Object Oriented Programming (OOP), Test Case, Digital pedagogy, Debugging, Algorithms, Data Structures, Integrated Development Environments
Beginner · Course · 1 - 3 Months

Packt
Skills you'll gain: Threat Detection, Cybersecurity, Intrusion Detection and Prevention, Cyber Threat Intelligence, Network Infrastructure, Network Security, Network Architecture, General Networking, Endpoint Security, Malware Protection, System Monitoring, Incident Response, Email Security, Operating Systems, Identity and Access Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: React.js, Node.JS, JavaScript Frameworks, Web Development Tools, Web Applications, Front-End Web Development, Web Content, Web Development, HTML and CSS, Software Engineering
Intermediate · Guided Project · Less Than 2 Hours

Technical University of Munich (TUM)
Skills you'll gain: Fundraising, Business Valuation, Biotechnology, Entrepreneurial Finance, Commercial Laws, Investments, Return On Investment, Private Equity, Due Diligence, Presentations, Finance, Financial Analysis, Negotiation, Contract Negotiation, Intellectual Property, Stakeholder Analysis
Intermediate · Course · 1 - 3 Months
Skills you'll gain: AI Personalization, Generative AI, LLM Application, Content Creation, Marketing Operations, AI Enablement, Marketing Analytics, Marketing Strategies, Strategic Marketing, Innovation, Prompt Engineering, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks