IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
University of Michigan
Skills you'll gain: Employee Engagement, Organizational Leadership, Professional Development, Drive Engagement, Leadership, Human Resource Strategy, Culture Transformation, Workforce Development, Business Leadership, Team Building, Industrial and Organizational Psychology, Personal Development, Goal Setting, Self-Awareness, Stress Management
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: ChatGPT, Large Language Modeling, Legal Technology, Natural Language Processing, Data Ethics, Responsible AI, Generative AI, Artificial Intelligence, Social Impact, Economics, Information Privacy
Mixed · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Generative AI Agents, Java, Agentic systems, AI Workflows, Generative AI, LLM Application, Tool Calling, OpenAI API, Application Development, Prompt Engineering, Debugging
Beginner · Course · 1 - 3 Months

Howard University
Skills you'll gain: Linear Algebra, Data Visualization, Applied Mathematics, NumPy, Jupyter, Mathematical Modeling, Data Science, Python Programming, Software Installation, Data Manipulation, Git (Version Control System)
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Business Continuity Planning, Incident Response, Risk Mitigation, Cyber Threat Hunting, Risk Management Framework, Risk Management, Cyber Risk, Computer Security Incident Management, Risk Analysis, Threat Management, Cybersecurity, IT Management, Vulnerability Management, Security Management, Enterprise Risk Management (ERM), Network Security, Cyber Security Policies, Business Risk Management, Cyber Threat Intelligence, Disaster Recovery
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: MITRE ATT&CK Framework, Threat Modeling, Cyber Threat Intelligence, Penetration Testing, Threat Management, Threat Detection, Cybersecurity, Vulnerability Scanning, Cyber Attacks, Data Ethics, Vulnerability Assessments, Security Strategy, Network Security, Network Analysis
Intermediate · Course · 1 - 4 Weeks

The State University of New York
Skills you'll gain: Injury Prevention, Accident Prevention, Emotional Intelligence, Emergency Response, Nutrition and Diet, Safety Training, Working With Children, Child Welfare, Child Health, Resilience, Social Skills, Environment Health And Safety, Safety Standards, Health And Safety Standards, Mental Health, Policy Development, Meal Planning And Preparation, First Aid, Record Keeping
Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Exploratory Data Analysis, Data-Driven Decision-Making, Data Analysis, Data Management, Data Strategy, Management Reporting, Analytical Skills, Statistical Inference, Statistical Modeling, Data Presentation, Team Leadership, Statistical Methods, Communication
Mixed · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Gemini, Generative AI Agents, Google Cloud Platform, Cloud Security, Agentic systems, Data Access, Prompt Engineering, Large Language Modeling, Enterprise Security, Cloud Storage, Data Integration, Artificial Intelligence, Data Security, Application Deployment
Beginner · Course · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Risk Management, Risk Management Framework, Threat Management, Operational Risk, Enterprise Risk Management (ERM), Business Risk Management, Cyber Risk, Risk Mitigation, Risk Analysis, Governance Risk Management and Compliance, Continuous Improvement Process
Beginner · Course · 1 - 3 Months

Skills you'll gain: Information Architecture, No-Code Development, Organizational Skills, Content Management, Document Management, Productivity, File Management, Collaboration, User Accounts, Databases
Mixed · Course · 1 - 3 Months

Skills you'll gain: Object Oriented Design, Microsoft Copilot, Game Design, Software Design, Application Design, Unit Testing, Python Programming, AI Enablement, GitHub, Development Environment, Debugging
Intermediate · Guided Project · Less Than 2 Hours