User Experience courses can help you learn user research techniques, wireframing, usability testing, and interaction design principles. You can build skills in creating user personas, conducting A/B testing, and analyzing user feedback to improve designs. Many courses introduce tools like Sketch, Figma, and Adobe XD, that support prototyping and visual design, along with methods for integrating user insights into the development process.

Skills you'll gain: Miro AI, Brainstorming, UI/UX Strategy, Ideation, User Experience Design, User Interface and User Experience (UI/UX) Design, Design and Product, Design Thinking, Innovation, Conceptual Design, Collaborative Software, User Interface (UI) Design, Product Improvement, Team Oriented, Product Development
Intermediate · Guided Project · Less Than 2 Hours

Microsoft
Skills you'll gain: Microsoft Copilot, Microsoft 365, Sales Enablement, Marketing Automation, Customer experience improvement, Generative AI, Business Process Automation, AI Security, Customer Service, Business Metrics, AI Enablement, Return On Investment, Automation, Customer Retention, Critical Thinking
Beginner · Course · 1 - 4 Weeks

Knowledge Accelerators
Skills you'll gain: General Data Protection Regulation (GDPR), Information Privacy, Personally Identifiable Information, Law, Regulation, and Compliance, Compliance Management, Regulation and Legal Compliance, Regulatory Requirements, Data Ethics, Compliance Reporting, Data Governance, Data Security, Data Management, Data Integrity, Data Processing
Beginner · Course · 1 - 3 Months

Skills you'll gain: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Computer Security Incident Management, Incident Response, Professional Development, Continuous Improvement Process, Cybersecurity, Process Improvement, Performance Metric, Desktop Support, Operating Systems, Computer Hardware, Cyber Attacks, Customer experience improvement, Technical Support, Customer Complaint Resolution, Digital Transformation, Lifelong Learning
Beginner · Professional Certificate · 3 - 6 Months

Coursera
Skills you'll gain: Customer Success Management, Generative AI Agents, Customer Service, AI Enablement, Customer Support, Customer experience improvement, AI Personalization, Customer Engagement, Personalized Service, Data Ethics, Automation, Business Ethics, Information Privacy, Systems Integration
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Javascript, Ajax, JSON, Web Applications, Web Development, Scripting, Hypertext Markup Language (HTML), Object Oriented Programming (OOP), Event-Driven Programming, Web Services, Programming Principles, Prototyping, Network Protocols
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Performance Review, Employee Surveys, Employee Performance Management, Meeting Facilitation, Constructive Feedback, Team Building, Goal Setting, Collaboration, Team Management, Teamwork, Employee Engagement, Leadership and Management, Strategic Leadership, Leadership Development
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Project Management Institute (PMI) Methodology, Project Management, Stakeholder Engagement, Stakeholder Management, Project Management Life Cycle, Project Risk Management, Project Planning, Scope Management, Project Performance, Risk Management, Ethical Standards And Conduct, Business Ethics, Team Leadership, Agile Methodology, Communication Planning
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Prototyping, Figma (Design Software), Usability, User Interface (UI), User Interface and User Experience (UI/UX) Design, User Experience Design, Wireframing, Mockups, Collaborative Software, UI Components, Software Design, Web Design, Design Software
Beginner · Guided Project · Less Than 2 Hours
Oracle
Skills you'll gain: Oracle Cloud, Generative AI, Large Language Modeling, Generative AI Agents, Artificial Intelligence and Machine Learning (AI/ML), ChatGPT, Cloud Services, Cloud Solutions, Cloud Computing, Cloud Infrastructure, Deep Learning, Prompt Engineering, Artificial Neural Networks, Natural Language Processing, Enterprise Resource Planning, Application Deployment, Python Programming, Supply Chain Management, Customer Relationship Management (CRM) Software, Human Capital
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: 3D Modeling, 3D Assets, Graphical Tools, Computer Graphics, Animation and Game Design, File Management, Content Management, User Interface (UI)
Beginner · Course · 3 - 6 Months

Google Cloud
Skills you'll gain: Flutter (Software), Cross Platform Development, Mobile Development, User Interface and User Experience (UI/UX) Design, Application Design, Web Design and Development, iOS Development, Android Studio, UI Components
Beginner · Project · Less Than 2 Hours