IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Project Management Life Cycle, Change Management, Project Management, Organizational Structure, Generative AI Agents, Project Planning, Organizational Skills, Agile Methodology, Waterfall Methodology, Cross-Functional Collaboration, Strategic Thinking
Beginner · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: Deep Learning, Artificial Neural Networks, Convolutional Neural Networks, Applied Machine Learning, Supervised Learning, Recurrent Neural Networks (RNNs), Python Programming, Linear Algebra, Calculus
Intermediate · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Business Writing, Goal Setting, Negotiation, Time Management, Business Planning, Project Controls, Feasibility Studies, Entrepreneurship, Team Leadership, Business Correspondence, Financial Statement Analysis, Project Planning, Team Performance Management, Concision, Team Management, Editing, Team Building, Project Management, Communication, Performance Metric
Beginner · Specialization · 3 - 6 Months

California Institute of the Arts
Skills you'll gain: Typography, Graphic Design, Graphic and Visual Design, Visual Design, Photography, Logo Design, Creative Design, Color Theory, Photo Editing, Adobe InDesign, Conceptual Design, Style Guides, Branding, Art History, Design, Computer Graphic Techniques, Layout Design, Design Research, Image Analysis, Design Elements And Principles
Beginner · Specialization · 3 - 6 Months

Logical Operations
Skills you'll gain: Customer Service, Greeting Customers, Workflow Management, Sales Strategy, Customer Support, Customer and Client Support, Customer experience improvement, Leadership, Cross Selling, Sales Support, Team Leadership, Active Listening, Customer Complaint Resolution, Organizational Skills, Stress Management, Verbal Communication Skills, Customer Communications Management, Communication, Conflict Management, Needs Assessment
Mixed · Course · 1 - 3 Months

Berklee
Skills you'll gain: Musical Composition, Music Performance, Music, Media Production, Music Theory, Instrumental Music, File Management, Performing Arts, Post-Production, Creativity, Digital Signal Processing, Electronic Media, Editing, Design Software, Peer Review, Automation, Patch Management, Technical Support, System Configuration, System Requirements
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Responsible AI, HR Tech, Human Resources Management and Planning, Human Resources, Workforce Planning, Human Resource Strategy, LLM Application, AI Enablement, Real Time Data, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, AI Workflows, AI Personalization, Employee Engagement, Recruitment, Machine Learning
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: De-escalation Techniques, Interpersonal Communications, Anthropic Claude, Empathy, Customer Complaint Resolution, Organizational Effectiveness, Quality Assessment, Active Listening, ChatGPT, Communication, Artificial Intelligence, Empathy & Emotional Intelligence, Responsible AI, Customer experience improvement, Customer and Client Support, Customer Support, Business Communication, Natural Language Processing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cybersecurity, Information Technology, Cyber Security Strategy, Cyber Security Policies, Technical Support and Services, Technical Support, Information Systems Security Assessment Framework (ISSAF), Computer Security Awareness Training, Security Awareness, Application Security, ISO/IEC 27001, Network Security, Data Security, Information Assurance, General Networking, Computer Hardware
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Generative AI, AI Enablement, Artificial Intelligence and Machine Learning (AI/ML), AI Workflows, LLM Application, Machine Learning, Natural Language Processing, Innovation, Critical Thinking
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Ethics, Data Analysis, Data Literacy, Data Security, Google Sheets, Databases, Data Storage, Data Quality, Data Management, Data Collection, SQL, Data Import/Export, Metadata Management, Unstructured Data
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, Generative Model Architectures, ChatGPT, Generative Adversarial Networks (GANs), Responsible AI, OpenAI, AI Product Strategy, Data Ethics, Large Language Modeling, Leadership and Management, AI Enablement, Business Leadership, Business Ethics, Hugging Face, Legal Risk, Real Time Data, IBM Cloud, Artificial Intelligence and Machine Learning (AI/ML)
Beginner · Specialization · 3 - 6 Months