IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Johns Hopkins University
Skills you'll gain: Design Thinking, Healthcare Project Management, Solution Design, Quality Improvement, Patient Flow, Continuous Quality Improvement (CQI), Patient Safety, Creative Problem-Solving, Innovation, Brainstorming, Project Management, User Centered Design, Collaboration
Mixed · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Computer Security, OSI Models, Systems Administration, Virtualization, Information Technology, Information Systems Security, Enterprise Security, General Networking, Cybersecurity, Computer Networking, Virtual Machines, Enterprise Architecture, Risk Management Framework
Beginner · Course · 1 - 3 Months

Skills you'll gain: Microsoft Project, Timelines, Project Schedules, Milestones (Project Management), Scheduling, Data Visualization, Workflow Management, Dependency Analysis, Project Management, Project Planning
Beginner · Guided Project · Less Than 2 Hours

Atlassian
Skills you'll gain: Issue Tracking, Collaborative Software, Workflow Management, Project Management Software, Role-Based Access Control (RBAC), Prioritization
Beginner · Course · 1 - 4 Weeks

L&T EduTech
Skills you'll gain: Architectural Drawing, Blueprint Reading, Structural Engineering, Structural Analysis, Building Design, Engineering Drawings, Engineering Documentation, Architectural Engineering, Civil and Architectural Engineering, Building Codes, Construction Estimating, Civil Engineering, Engineering Practices, Construction, Construction Engineering, Engineering Calculations, Engineering Software, Engineering Design Process
Advanced · Specialization · 1 - 3 Months

Edureka
Skills you'll gain: Prompt Patterns, Generative AI Agents, AI Orchestration, AI Workflows, Business Process Automation, Make.com, Large Language Modeling, Automation, ChatGPT, Generative Model Architectures, Microsoft Power Automate/Flow, LLM Application, LangChain, Agentic Workflows, Responsible AI, Workflow Management, OpenAI, Process Optimization, Application Programming Interface (API), Decision Support Systems
Beginner · Specialization · 1 - 3 Months

Dartmouth College
Skills you'll gain: Creativity, Communication, Innovation, Personal Development, Curiosity, Productivity, Time Management, Self-Awareness, Leadership Development, Leadership, Growth Mindedness, Resilience, People Development, Leadership and Management, Adaptability, Change Management, Growth Strategies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Analysis, Data Cleansing, Microsoft Excel, Exploratory Data Analysis, Data Manipulation, Data Preprocessing, Data Quality, Excel Formulas
Intermediate · Guided Project · Less Than 2 Hours

The University of Sydney
Skills you'll gain: Blockchain, Distributed Computing, Security Engineering, Network Security, Scalability, Cryptography, Data Integrity, Transaction Processing, Algorithms
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Large Language Modeling, Prompt Engineering, LLM Application, Generative AI, Artificial Intelligence and Machine Learning (AI/ML), Multimodal Prompts, Google Cloud Platform, Artificial Intelligence, Supervised Learning, Machine Learning
Intermediate · Course · 1 - 3 Months

28DIGITAL
Skills you'll gain: Closing (Sales), Cold Calling, Customer Analysis, Sales Process, Target Market, Marketing, Market Analysis, Marketing Strategies, Competitive Analysis, Marketing Planning, Business Marketing, Sales, Growth Strategies, Market Research, Sales Prospecting, Business Development, New Business Development, A/B Testing, Entrepreneurship, Digital Marketing
Intermediate · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Constructive Feedback, Cooperation, Decision Making, Team Performance Management, Team Building, Teamwork, Peer Review, Team Management, Independent Thinking, Personal Development, Empathy, Professional Development, Self-Awareness, Rapport Building, Critical Thinking, Mentorship, Communication Strategies, People Management, Leadership Development, Communication
Beginner · Specialization · 3 - 6 Months