IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: IBM Cloud, Model Deployment, AI Enablement, Self Service Technologies, Application Deployment, Customer Inquiries, Customer Engagement, Cloud Computing, Customer Service, Natural Language Processing
Beginner · Guided Project · Less Than 2 Hours

Microsoft
Skills you'll gain: Content Performance Analysis, Prompt Engineering, Microsoft Copilot, Customer Insights, Customer Analysis, Competitive Analysis, Persona Development, Content Marketing, Content Creation, Marketing Operations, Marketing Analytics, Generative AI Agents, Marketing Design, Marketing Strategies, Marketing Planning, Marketing, Ideation, AI Personalization, Social Media Content, Data Analysis
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Brand Management, Brand Strategy, Brand Awareness, Branding, Brand Marketing, Brand Loyalty, Marketing Analytics, Marketing Management, Data-Driven Decision-Making, Business Analytics, Sustainable Business, Governance, Stakeholder Engagement, Storytelling, Growth Strategies, Innovation, Customer Engagement, Communication
Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: digital literacy, Systems Development, Data Security, System Design and Implementation, Data Ethics, Cybersecurity, Safety and Security, Information Technology, Information Privacy, Computer Literacy, Software Development Tools, Technology Strategies
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Manufacturing Operations, Production Process, Manufacturing Processes, Production Management, Lean Manufacturing, Process Control, Quality Control, Operational Efficiency, Supply Chain Management, Organizational Structure, Innovation, Collaboration, Adaptability, Communication
Intermediate · Course · 1 - 4 Weeks

Fundação Lemann
Skills you'll gain: Learning Management Systems, Education Software and Technology, Digital pedagogy, End User Training and Support, Data Analysis Software, User Accounts, Innovation
Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: Statistical Reporting, Data Visualization, Big Data, SQL, Query Languages, Data Import/Export, Data Presentation, Google Cloud Platform, Data Warehousing, Data Sharing, Analytics
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Program Management, Stakeholder Management, Resource Allocation, Change Management, Organizational Change, Organizational Strategy, Risk Management, Project Management Life Cycle, Governance, Project Management, Cost Management, Earned Value Management, Team Building, Procurement, Benefits Administration, Project Management Institute (PMI) Methodology, Strategic Planning, Financial Planning, Portfolio Management, Scope Management
Beginner · Specialization · 1 - 3 Months

The University of Sydney
Skills you'll gain: Blockchain, Distributed Computing, Security Engineering, Network Security, Scalability, Cryptography, Data Integrity, Transaction Processing, Algorithms
Beginner · Course · 1 - 3 Months

The State University of New York
Skills you'll gain: Benchmarking, Professional Development, Performance Measurement, Performance Appraisal, Personal Development, Job Analysis, Gap Analysis, Dashboard, Microsoft Excel, Self-Awareness, Competitive Analysis, Goal Setting, Analysis
Advanced · Course · 1 - 3 Months

Skills you'll gain: Generative AI, Responsible AI, Auditing, AI Product Strategy, Compliance Auditing, Internal Auditing, Risk Analysis, Risk Management, Artificial Intelligence, Risk Mitigation, Machine Learning Methods
Intermediate · Course · 1 - 4 Weeks

University of Western Australia
Skills you'll gain: Diversity Awareness, Workplace inclusivity, Diversity Equity and Inclusion Initiatives, Social Justice, Disabilities, Sociology, Law, Regulation, and Compliance, Advocacy, Policty Analysis, Research, and Development, Public Policies, Research
Beginner · Course · 1 - 4 Weeks