IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Yale University
Skills you'll gain: Land Management, Environmental Science, Sustainable Development, Environment, Natural Resource Management, Environmental Engineering and Restoration, Environment and Resource Management, Climate Change Adaptation, Philanthropy, Climate Change Mitigation, Socioeconomics, Finance
Beginner · Course · 1 - 3 Months

University of Lausanne
Skills you'll gain: Criminal Investigation and Forensics, Statistical Reporting, Court Systems, Legal Proceedings, Laboratory Reports, Scientific Methods, Statistical Analysis, Probability & Statistics, Research, Technical Communication, Case Studies
Beginner · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Windows Servers, Authorization (Computing), Microsoft Windows, Authentications, Operating System Administration, User Accounts, Group Policy, Microsoft Servers, Security Controls, Enterprise Security, Active Directory, Identity and Access Management, Servers, Computer Security, System Configuration, Encryption
Beginner · Course · 1 - 3 Months

University at Buffalo
Skills you'll gain: Process Mapping, Data Collection, Process Improvement, Business Process, Process Analysis, Data-Driven Decision-Making, Performance Measurement, Data Validation, Business Process Modeling, Business Analytics, Operational Performance Management, Gap Analysis, Organizational Strategy, Key Performance Indicators (KPIs), Internet Of Things, Data Integrity
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Excel, Project Management Software, Collaborative Software, Spreadsheet Software, Project Management, Productivity Software, Project Planning, Data Validation
Beginner · Guided Project · Less Than 2 Hours

IIMA - IIM Ahmedabad
Skills you'll gain: Digital Transformation, AI Enablement, Business Transformation, Technology Strategies, Performance Improvement, Organizational Strategy, Organizational Change, Performance Measurement, Business Analytics
Beginner · Course · 1 - 3 Months

Rice University
Skills you'll gain: Mechanics, Torque (Physics), Physics, Problem Solving, Mechanical Engineering, Engineering Calculations, Calculus, Engineering Analysis, Graphing, Physical Science, Mathematical Modeling, Algebra, Applied Mathematics, Geometry, Trigonometry
Intermediate · Specialization · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Chemical Engineering, Chemistry, Thermal Management, Mechanical Engineering, Engineering Calculations, Process Engineering, Numerical Analysis, Engineering Analysis, Statistical Methods, Differential Equations, Physics, Engineering, Simulation and Simulation Software, Probability Distribution, Materials science, Mathematical Modeling, Applied Mathematics, Open Source Technology, Simulations, Physical Science
Advanced · Specialization · 3 - 6 Months

Vanderbilt University
Skills you'll gain: Prompt Engineering, Generative AI, ChatGPT, AI Enablement, LLM Application, Artificial Intelligence, Innovation, Large Language Modeling, Creativity, Human Computer Interaction, Collaboration
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Pandas (Python Package), MLOps (Machine Learning Operations), NumPy, Model Deployment, Data Manipulation, Software Testing, Data Import/Export, Test Automation, Python Programming, Debugging, Data Structures, Machine Learning, Object Oriented Programming (OOP), Scripting, Numerical Analysis, Application Programming Interface (API), Command-Line Interface
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Generative AI, Data Storytelling, OpenAI, Analytics, Prompt Engineering Tools, Data Analysis, Dashboard, Data Ethics, Responsible AI, Data Visualization Software, Statistical Analysis, Python Programming, Data Cleansing, Data Manipulation, Query Languages
Intermediate · Course · 1 - 4 Weeks

Yonsei University
Skills you'll gain: Global Marketing, Marketing, Brand Management, Marketing Strategies, Innovation, Consumer Behaviour, Market Analysis, Product Development, Competitive Analysis, Business Strategy, Change Management, Case Studies
Mixed · Course · 1 - 4 Weeks