IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Executive Presence, Relationship Management, Collaboration, Professional Networking, Business Leadership, Professional Development, Brand Awareness, Return On Investment, Leadership, Personal Attributes, Emotional Intelligence, Influencing, Assertiveness, Communication, Adaptability
Beginner · Course · 1 - 4 Weeks

The State University of New York
Skills you'll gain: Lifelong Learning, Growth Mindedness, digital literacy, Willingness To Learn, Critical Thinking, Emerging Technologies, Professional Development, Data Ethics, Computer Literacy, Safety and Security, Creativity, Technology Strategies, Problem Solving, Web Content Accessibility Guidelines, Collaboration, Communication
Beginner · Course · 1 - 3 Months

Skills you'll gain: Data Storytelling, SQL, Data Visualization Software, Database Design, AWS SageMaker, Unsupervised Learning, Data Visualization, Interactive Data Visualization, Dashboard, Feature Engineering, Time Series Analysis and Forecasting, Database Management, Exploratory Data Analysis, A/B Testing, Tableau Software, Pandas (Python Package), Matplotlib, Python Programming, Data Analysis, Machine Learning
Beginner · Professional Certificate · 3 - 6 Months

University of Michigan
Skills you'll gain: Generative AI, AI Product Strategy, AI Enablement, Generative AI Agents, Data Integration, Data Strategy, Business Analysis, Data Quality, Technology Roadmaps, Business Solutions, Business Transformation, Business Strategy, Stakeholder Communications, Decision Making, Stakeholder Engagement
Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Writing, Research, Grammar, Editing, Organizational Skills, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: LangChain, LLM Application, Tool Calling, ChatGPT, Generative AI Agents, Prompt Engineering, Application Development, Python Programming
Intermediate · Project · Less Than 2 Hours

Universidad Autónoma Metropolitana
Skills you'll gain: Vocabulary, Literacy, English Language, Language Competency, Language Learning, Grammar
Beginner · Course · 1 - 3 Months

Eindhoven University of Technology
Skills you'll gain: Science and Research, Research Design, Research, Quantitative Research, Experimentation, Sample Size Determination, Data Sharing, Statistical Inference, Statistical Methods, Statistical Analysis, Data Synthesis, R Programming
Intermediate · Course · 1 - 3 Months
École Polytechnique
Skills you'll gain: Semiconductors, Materials science, Energy and Utilities, Electrical Systems, Sustainable Technologies, Electronic Systems, Chemistry, Physics
Advanced · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Professional Development, Business Ethics, Professionalism, Decision Making, Ethical Standards And Conduct, Personal Integrity, Trustworthiness, Communication Strategies, Communication, Problem Solving, Interpersonal Communications, Self-Awareness, Conflict Management
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Control Systems, Process Control, Machine Controls, Engineering, Scientific, and Technical Instruments, Automation Engineering, Manufacturing Processes, Embedded Software, Electrical and Computer Engineering, Embedded Systems, Electronics, Semiconductors, Laboratory Equipment, Electronics Engineering, Test Equipment, Medical Devices, Performance Tuning, Electronic Components, Mechanical Design, Product Testing, Mathematical Modeling
Build toward a degree
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Human Resources Management and Planning, Employee Performance Management, Performance Management, Growth Strategies, Delegation Skills, Business Management, People Management, Subcontracting, Recruitment, Employee Training, Organizational Structure, Organizational Strategy, Leadership, Communication
Mixed · Course · 1 - 4 Weeks