IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Imperial College London
Skills you'll gain: Logistic Regression, Descriptive Statistics, Exploratory Data Analysis, Regression Analysis, Statistics, Model Evaluation, R Programming, Statistical Modeling, Predictive Modeling, Statistical Analysis, Probability & Statistics, Public Health, Data Preprocessing
Intermediate · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: Open Web Application Security Project (OWASP), Cloud Security, Authentications, Key Management, Data Security, Cloud Applications, Cloud Services, Application Security, Authorization (Computing), Cyber Risk, Secure Coding, Cloud Storage, Personally Identifiable Information, DevSecOps, General Data Protection Regulation (GDPR), Network Security, Information Privacy, Continuous Monitoring, Cloud Computing, Cryptography
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Network Security, Cybersecurity, Data Security, Application Security, Information Technology Architecture
Intermediate · Course · 1 - 3 Months
University of Pennsylvania
Skills you'll gain: English Language, Language Interpretation, Translation, and Studies, Liberal Arts, Literacy, World History, Performing Arts
Beginner · Course · 3 - 6 Months

Microsoft
Skills you'll gain: Prompt Engineering, Microsoft Copilot, Responsible AI, Presentations, Microsoft Excel, Microsoft Outlook, Data Presentation, Microsoft PowerPoint, Microsoft Teams, Data Storytelling, Predictive Modeling, Email Automation, Data Visualization Software, Data Synthesis, Spreadsheet Software, Microsoft Word, Excel Formulas, Collaborative Software, Microsoft 365, Data Analysis
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Prompt Engineering, ChatGPT, OpenAI, Generative AI, Storytelling, Writing, Creativity, Responsible AI, Critical Thinking
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Computer Vision, Image Analysis, Model Evaluation, Deep Learning, Matlab, Machine Learning Methods, Convolutional Neural Networks, Data Preprocessing, Machine Learning, Classification Algorithms, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning Algorithms, Transfer Learning, Geospatial Information and Technology, Traffic Flow Optimization, Medical Imaging, Data Validation, Estimation, Algorithms
Intermediate · Specialization · 1 - 3 Months

Emory University
Skills you'll gain: Conflict Management, Mediation, Empathy, Collaboration, Communication Strategies, Self-Awareness, Active Listening, Adaptability, Communication
Beginner · Course · 1 - 3 Months

DeepLearning.AI
Skills you'll gain: Generative Adversarial Networks (GANs), Generative AI, PyTorch (Machine Learning Library), Image Analysis, Convolutional Neural Networks, Responsible AI, Data Ethics, Unsupervised Learning, Information Privacy, Data Synthesis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Excel, Analytical Skills, Spreadsheet Software, Dashboard, Data Analysis, IBM Cognos Analytics, Pivot Tables And Charts, Data Visualization, Data Presentation, Exploratory Data Analysis, Data Visualization Software, Data Cleansing
Beginner · Course · 1 - 4 Weeks

Copenhagen Business School
Skills you'll gain: Goal Setting, Organizational Strategy, Organizational Structure, Strategic Planning, Business Strategy, Culture Transformation, Change Management, Organizational Change, Strategic Communication, Risk Management, Key Performance Indicators (KPIs), Performance Management, Professional Networking, Cross-Functional Collaboration, Influencing
Mixed · Course · 1 - 3 Months
University of California San Diego
Skills you'll gain: Collaborative Software, Telecommuting, Social Impact, Social Network Analysis, Remote Access Systems, Interaction Design, Driving engagement, Computing Platforms, Digital Communications
Mixed · Course · 1 - 4 Weeks