IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
University of California San Diego
Skills you'll gain: Statistical Analysis, Experimentation, Usability Testing, Statistical Hypothesis Testing, Data Analysis, Statistical Methods, UI/UX Research, R Programming, User Experience, Human Computer Interaction, Statistics, Data Validation, Statistical Modeling, Regression Analysis, Logistic Regression
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Bash (Scripting Language), Python Programming, Unix Shell, Command-Line Interface, Programming Principles, Scripting, Computer Programming, Scripting Languages, Development Environment, Data Structures
Beginner · Guided Project · Less Than 2 Hours
University of California San Diego
Skills you'll gain: Collaborative Software, Telecommuting, Social Impact, Social Network Analysis, Remote Access Systems, Interaction Design, Driving engagement, Computing Platforms, Digital Communications
Mixed · Course · 1 - 4 Weeks

Rice University
Skills you'll gain: Economics, Supply And Demand, Business Economics, Market Dynamics, Economic Development, Game Theory, Financial Policy, Tax, Market Analysis, International Relations, Operating Cost, Cost Benefit Analysis, Business Metrics, Public Policies, Performance Metric, International Finance, Fiscal Management, Consumer Behaviour, Investments, Labor Relations
Beginner · Specialization · 3 - 6 Months

DeepLearning.AI
Skills you'll gain: CrewAI, AI Workflows, AI Orchestration, Generative AI Agents, Artificial Intelligence, Agentic systems, Business Process Automation, Prompt Engineering Tools, Tool Calling, Context Management
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Quality Monitoring, Cloud API, Application Programming Interface (API), Web Services, Customer Relationship Management (CRM) Software, Customer Communications Management, Account Management, Business Communication, Data Migration
Intermediate · Course · 1 - 4 Weeks

Princeton University
Skills you'll gain: Theoretical Computer Science, Data Structures, Computer Science, Computer Architecture, Algorithms, Programming Principles, Computational Logic, Java Programming, Computer Hardware, Scalability
Intermediate · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Specimen Collection, Specimen Processing, Specimen Preparation, Medical Laboratory, Laboratory Testing, Cell Cultures, Biochemical Assays, Cell Biology, Analytical Chemistry, Laboratory Research, Molecular, Cellular, and Microbiology, Molecular Biology, Biomedical Technology, Laboratory Equipment, Biology
Intermediate · Course · 1 - 3 Months
University of Pennsylvania
Skills you'll gain: Influencing, Relationship Building, Professional Networking, Persuasive Communication, Leadership, Organizational Effectiveness, Initiative and Leadership, Organizational Structure, Business Ethics, Collaboration, Stakeholder Analysis, Decision Making, Social Network Analysis, Self-Awareness
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Diversity Awareness, Intercultural Competence, Teamwork, Cultural Diversity, Collaboration, Verbal Communication Skills, Student Support and Services, Professional Development, English Language, Research, Professionalism, Higher Education, Communication, Adaptability, Communication Strategies, Public Speaking, Community Development, Relationship Building, Vocabulary, Writing
Beginner · Course · 1 - 3 Months
Johns Hopkins University
Skills you'll gain: Sanitation, Crisis Intervention, Public Health, Public Health and Disease Prevention, Water Resources, Chronic Diseases, Emergency Response, Nutrition and Diet, Community Health, Health Systems, Environmental Resource Management, Epidemiology, Health Care, Infectious Diseases
Beginner · Course · 1 - 3 Months
University of Michigan
Skills you'll gain: Dentistry, Dental Care, Oral and Dental Care, Public Health, Oral Health, Medical Science and Research, Higher Education, Research
Beginner · Course · 1 - 4 Weeks