IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

The Hong Kong University of Science and Technology
Skills you'll gain: Software Design Patterns, Software Architecture, Software Development Life Cycle, Software Design, Process Driven Development, Software Engineering, Quality Assurance, Systems Development, Systems Analysis, Object Oriented Design, Systems Design, Project Management, Project Planning, Unified Modeling Language
Intermediate · Course · 1 - 3 Months

Macquarie University
Skills you'll gain: Marketing Analytics, Customer Insights, Marketing Effectiveness, Digital Marketing, Customer Data Management, Marketing Strategies, Social Media Marketing, Customer experience strategy (CX), Customer Relationship Management, Predictive Analytics, Consumer Behaviour, Big Data, Data Analysis, Integrated Marketing Communications
Beginner · Course · 1 - 3 Months

Skills you'll gain: ServiceNow, Service Level, Systems Administration, User Accounts, Service Management, Authorization (Computing), Database Application, System Configuration, Automation, Application Design, Content Management, Scripting
Beginner · Course · 1 - 3 Months

Skills you'll gain: Quality Monitoring, Cloud API, Application Programming Interface (API), Web Services, Customer Relationship Management (CRM) Software, Customer Communications Management, Account Management, Business Communication, Data Migration
Intermediate · Course · 1 - 4 Weeks

Cisco Learning and Certifications
Skills you'll gain: Ansible, Development Environment, Postman API Platform, Restful API, Authentications, YAML, Software Development Methodologies, Software-Defined Networking, CI/CD, DevOps, IT Automation, Network Engineering, Network Architecture, Network Administration, Application Programming Interface (API), Scripting, JSON, Data Modeling, Version Control, Network Protocols
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Database Design, Relational Databases, SQL, Databases, R Programming, Database Management, Data Science, Statistical Programming, Data Modeling, Data Analysis Software, Query Languages, Data Manipulation, Data Analysis
Beginner · Course · 1 - 3 Months

Columbia University
Skills you'll gain: Portfolio Management, Investment Management, Asset Management, Estimation, Market Liquidity, Risk Management, Financial Market, Financial Modeling, Equities, Securities Trading, Market Dynamics, Financial Analysis, Statistical Analysis
Intermediate · Course · 1 - 3 Months
Google Cloud
Skills you'll gain: Presentations, Google Workspace, Productivity Software, Sales Presentations, Business Communication, Version Control, Collaborative Software, Multimedia, Data Sharing
Beginner · Course · 1 - 3 Months

Fundação Lemann
Skills you'll gain: Digital pedagogy, Education Software and Technology, Collaborative Software, Technology Strategies, Continuous Monitoring, Digital Transformation, Innovation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Slack (Software), Productivity Software, Collaborative Software, Internal Communications, Organizational Skills, Business Communication, Team Management, Communication Strategies, Resource Management
Beginner · Guided Project · Less Than 2 Hours

West Virginia University
Skills you'll gain: Sustainable Development, Economics, Environment and Resource Management, Environmental Resource Management, Natural Resource Management, Supply And Demand, Environmental Science, Product Knowledge, Materials science, Climate Change Mitigation, Sustainable Engineering, Construction
Beginner · Course · 1 - 4 Weeks

University of California, Santa Cruz
Skills you'll gain: Bayesian Statistics, Statistical Modeling, Statistical Methods, Model Evaluation, Markov Model, Statistical Analysis, Regression Analysis, R Programming, Data Analysis, Probability Distribution
Intermediate · Course · 1 - 3 Months