IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Stanford University
Skills you'll gain: Pharmacology, Infection Control, Pharmacotherapy, Medical Prescription, Hospital Medicine, Microbiology, Infectious Diseases, Clinical Practices, Public Health, Long Term Care
Advanced · Course · 1 - 3 Months

ISC2
Skills you'll gain: Security Controls, Governance, Cybersecurity, Information Assurance, Risk Management Framework, Cyber Security Policies, Cyber Governance, Data Ethics, Cyber Risk, Security Awareness, Data Integrity
Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: JSON, Data Processing, Web Scraping, Restful API, Data Manipulation, Application Programming Interface (API), Data Persistence, Python Programming, Data Transformation, Data Structures, Data Collection
Intermediate · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Blockchain, FinTech, Interoperability, Payment Systems, Financial Inclusion, Emerging Technologies, Financial Systems, Cryptography, Digital Assets, Financial Regulation, Banking, Transaction Processing, Data Integrity, Computer Security, Governance
Beginner · Course · 1 - 4 Weeks

Yale University
Skills you'll gain: Clinical Trials, Software Development Life Cycle, Medical Devices, Usability, Medical Privacy, Quality Management, Regulatory Affairs, Verification And Validation, Regulatory Requirements, Biomedical Engineering, Risk Management, User Interface (UI), Software Design, Health Technology, Software Testing, Entrepreneurship, Artificial Intelligence and Machine Learning (AI/ML), User Research, Cybersecurity
Intermediate · Course · 3 - 6 Months
University of Michigan
Skills you'll gain: Network Security, Network Protocols, Network Architecture, TCP/IP, Web Applications, Computer Networking, Encryption, Network Infrastructure, Innovation, Hypertext Markup Language (HTML)
Beginner · Course · 1 - 3 Months

CVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Data Entry, Customer Relationship Building, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Retail Store Operations, Transaction Processing, Cash Register Operation, Communication, Time Management
Beginner · Professional Certificate · 3 - 6 Months

Universiteit Leiden
Skills you'll gain: Arbitration, Court Systems, Mediation, Political Sciences, Legal Research, Legal Proceedings, Diplomacy, Case Law, Legal Hearings, Adjudication, International Relations, Civil Law, Case Studies
Mixed · Course · 1 - 3 Months

University of London
Skills you'll gain: Entrepreneurial Finance, Business Modeling, Entrepreneurship, Product Development, Growth Strategies, Customer Insights, Financial Modeling, Business Strategies, Case Studies, Revenue Management, Market Dynamics, Finance
Beginner · Course · 1 - 3 Months

Macquarie University
Skills you'll gain: Data Ethics, Teaching, Artificial Intelligence and Machine Learning (AI/ML), Generative AI, Instructional Design, Critical Thinking, Human Learning, Analytical Skills, Machine Learning
Beginner · Course · 1 - 3 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Differentiated Instruction, Digital pedagogy, Collaborative Software, Education Software and Technology, digital literacy, Emerging Technologies, Innovation
Mixed · Course · 1 - 4 Weeks

Salesforce
Skills you'll gain: Overcoming Objections, Prospecting and Qualification, Customer Relationship Management, Lead Generation, Sales Development, Time Management, Business Writing, Salesforce, Writing, Productivity, Cold Calling, Sales Prospecting, Growth Mindedness, Verbal Communication Skills, Cultural Diversity, Sales Enablement, Empathy, Interviewing Skills, Professional Development, Sales
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months