Skills you'll gain: Storytelling, Content Strategy, ChatGPT, AI Product Strategy, Content Creation, Target Audience, Persona Development, User Research, Problem Solving, Writing and Editing, Brainstorming, Ideation, Search Engine Optimization

Skills you'll gain: Responsible AI, Prompt Engineering, LLM Application, Large Language Modeling, Generative AI, Data Ethics, Google Gemini, Artificial Intelligence, Business Ethics, Compliance Training, AI Product Strategy, Governance, Accountability, Google Cloud Platform, Risk Analysis, Stakeholder Analysis, Machine Learning Methods

Skills you'll gain: Cyber Risk, Threat Management, Continuous Monitoring, Cyber Security Strategy, Risk Management, Risk Appetite, Enterprise Risk Management (ERM), Governance Risk Management and Compliance, Cybersecurity, Business Risk Management, Risk Modeling, Risk Mitigation, Risk Analysis, Governance, Automation

Skills you'll gain: Verbal Communication Skills, Communication, Critical Thinking, Problem Solving, Composure, Interpersonal Communications, Computer Programming, Computer Science, Planning, Complex Problem Solving, Algorithms, Data Structures, Stress Management, Adaptability

Skills you'll gain: Customer experience strategy (CX), Communication Planning, Marketing Strategies, Consumer Behaviour, Customer Insights, Target Market, Digital Transformation, Digital Marketing, Digital Communications, Marketing Analytics, MarTech, Market Intelligence, Communication Strategies

Skills you'll gain: Project Risk Management, Risk Management, Procurement, Business Risk Management, Contract Management, Project Management, Risk Analysis, Vendor Management, Change Control, Solution Delivery

Skills you'll gain: Non-Verbal Communication, Exploitation techniques, Human Factors (Security), Investigation, Data Collection, Security Awareness, Persuasive Communication, Social Sciences, Cybersecurity, Rapport Building, Email Security

Skills you'll gain: Design Thinking, User Experience Design, Problem Solving, Creative Problem-Solving, Human Centered Design, Brainstorming, Ideation, Innovation, Needs Assessment, Collaboration, Technical Communication, Customer Analysis

Skills you'll gain: Decision Making, Strategic Decision-Making, Data-Driven Decision-Making, Decision Support Systems, Risk Management, Behavioral Economics, Analysis, Business Risk Management, Complex Problem Solving, Systems Thinking, Organizational Strategy, Decision Tree Learning, AI Product Strategy, Virtual Teams, Psychology

Skills you'll gain: Overcoming Objections, Active Listening, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Service, Verbal Communication Skills, Interviewing Skills, Assertiveness, Empathy, Conflict Management, Productivity, Emotional Intelligence, Problem Solving

Skills you'll gain: Customer Success Management, Software As A Service, Customer Retention, Business Modeling, Customer experience strategy (CX), Customer Relationship Management, Business Transformation, Business Strategies, Technology Strategies, Revenue Management, Service Level Agreement, Cloud Services, Consumer Behaviour

Skills you'll gain: Qualitative Research, Data Collection, Market Research, Analysis, Marketing, Surveys, Research Methodologies, Focus Group, Research, Presentations, Consumer Behaviour, Interviewing Skills, Decision Making