IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Microsoft Excel, Spreadsheet Software, Data Entry, Productivity Software, Data Manipulation, Expense Management, Budgeting, Inventory Management System, Data Management, Data Visualization, Data Analysis, Business Analysis
Beginner · Guided Project · Less Than 2 Hours

École Polytechnique Fédérale de Lausanne
Skills you'll gain: Sanitation, Environmental Engineering, Pollution Prevention, Environmental Management Systems, Sustainable Technologies, Sustainable Development, Environment and Resource Management, Environmental Issue, Governance, Policy Development
Intermediate · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Augmented and Virtual Reality (AR/VR), Augmented Reality, Virtual Reality, Web Content Accessibility Guidelines, Emerging Technologies, Virtual Environment, Display Devices, Design Strategies, Human Computer Interaction, User Experience Design, Information Privacy, Conceptual Design, Diversity Equity and Inclusion Initiatives, Innovation, Personally Identifiable Information, Safety and Security, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Data Loss Prevention, Distributed Denial-Of-Service (DDoS) Attacks, Cloud Security, Threat Management, Security Controls, Information Systems Security, Google Cloud Platform, Data Security, Vulnerability Management, Threat Detection, Malware Protection, Continuous Monitoring, IT Automation, Identity and Access Management
Intermediate · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: Drug Interaction, Contraindication, Pharmacology, Patient Education And Counseling, Pharmacotherapy, Medication Therapy Management, Nurse Education, Pain Management, Pharmaceuticals, Patient Evaluation, Respiratory Care, Patient Safety, Health Care Procedure and Regulation, Healthcare Industry Knowledge, Chronic Diseases, Gynecology, Health And Safety Standards, Medical Science and Research, Patient Communication, General Science and Research
Intermediate · Course · 1 - 3 Months

Politecnico di Milano
Skills you'll gain: Responsible AI, Social Impact, Social Studies
Beginner · Course · 1 - 4 Weeks

Starweaver
Skills you'll gain: Supply Chain Management, Industrial Engineering, Logistics, Transportation Management, Operations Management, Corporate Strategy, Business Strategy, Business Management, Manufacturing Processes, Sustainable Business, Mechanical Engineering, Strategic Planning, Procurement, Materials science, Innovation, Technology Strategies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Business Analysis, Business Process Modeling, Stakeholder Analysis, Process Optimization, Requirements Management, Business Requirements, Stakeholder Management, Process Analysis, Data Modeling, Agile Methodology, Stakeholder Engagement, Requirements Analysis, Process Improvement, User Story, Project Management, Data Flow Diagrams (DFDs), Risk Management, Business Process, Needs Assessment, Ethical Standards And Conduct
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: ChatGPT, OpenAI API, LLM Application, Prompt Engineering, Customer Service, Customer Support, Application Programming Interface (API), User Flows, Test Case, Python Programming, Development Environment, Debugging
Intermediate · Guided Project · Less Than 2 Hours

Cloudera
Skills you'll gain: SQL, Apache Hive, Big Data, MySQL, Databases, PostgreSQL, Data Manipulation, Data Analysis, Virtual Machines
Beginner · Course · 1 - 3 Months

DeepLearning.AI
Skills you'll gain: CrewAI, AI Workflows, AI Orchestration, Generative AI Agents, Artificial Intelligence, Agentic systems, Business Process Automation, Prompt Engineering Tools, Tool Calling, Context Management
Beginner · Project · Less Than 2 Hours

Tel Aviv University
Skills you'll gain: Ancient History, World History, International Relations, Political Sciences, Timelines, Governance, Research Methodologies, Cultural Diversity
Mixed · Course · 1 - 3 Months