IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, Systems Analysis, Stakeholder Communications, LLM Application, Systems Architecture, Solution Architecture, Real Time Data, AI Workflows, AI Personalization, Software Architecture, Stakeholder Analysis, Systems Thinking, Responsible AI, Business Communication, Machine Learning, Project Documentation, Context Management, Technical Consulting
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Microsoft Excel, Data Validation, Customer Data Management, Excel Formulas, Microsoft 365, Customer Relationship Management, Data Entry, Spreadsheet Software, Customer Service, Data Security, Data Management, Invoicing, User Accounts, Editing
Beginner · Guided Project · Less Than 2 Hours

University of Minnesota
Skills you'll gain: Business Modeling, Entrepreneurship, New Business Development, Emerging Technologies, Technology Strategies, Business Strategies, Information Technology, Legal Risk, Scalability, Innovation, Team Building
Beginner · Course · 1 - 3 Months

Skills you'll gain: ChatGPT, User Interface (UI), Web Design, No-Code Development, AI Workflows, User Interface and User Experience (UI/UX) Design, Self Service Technologies, LLM Application, Generative AI, Artificial Intelligence, Quality Assurance
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Technology Strategies, IT Management, Operational Efficiency, Contract Management, Information Technology, Business Transformation, Digital Transformation, Enterprise Architecture, Risk Management, Governance, Operational Analysis, Service Management, Technology Solutions, Business Strategy, Compliance Management, Service Design, Strategic Planning
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Financial Statement Analysis, Working Capital, Credit Risk, Financial Analysis, Risk Modeling, Financial Modeling, Financial Data, Risk Analysis, Analysis, Risk Management, Cash Flows, Income Statement, Balance Sheet, Business Metrics, Trend Analysis, Bankruptcies
Beginner · Course · 1 - 3 Months

Amazon Web Services
Skills you'll gain: Amazon CloudWatch, Amazon Web Services, Cloud Infrastructure, Cloud Security, Database Management, Cloud Services, Databases, Cloud Solutions, Amazon S3, Cloud Computing, Cloud Management, Cloud Computing Architecture, Amazon Elastic Compute Cloud, Relational Databases, Cloud Storage, AWS Identity and Access Management (IAM), Data Storage, System Monitoring, Amazon DynamoDB, Solution Architecture
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Application Deployment, Customer Support, ChatGPT, Product Support, Customer Inquiries, Business Process Automation, Customer Service, E-Commerce, Order Management, User Requirements Documents, Automation, Greeting Customers, AI Enablement, User Flows, Natural Language Processing
Intermediate · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Diversity and Inclusion, Intercultural Competence, Diversity Awareness, Workplace inclusivity, Cultural Diversity, Cultural Sensitivity, Self-Awareness, Organizational Leadership, Social Justice, Adaptability
Build toward a degree
Beginner · Course · 1 - 3 Months

Skills you'll gain: Active Listening, Business Communication, Communication, Professional Development, Professionalism, Emotional Intelligence, Adaptability, Sales, Job Analysis, Personal Attributes, Professional Networking, Presentations, Teamwork
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Endpoint Detection and Response, Threat Management, Cyber Security Strategy, Security Controls, Cybersecurity, IT Security Architecture, Hardening
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Financial Statement Analysis, Budget Management, Budgeting, Banking, Financial Data, Revenue Forecasting, Financial Forecasting, Financial Management, Trend Analysis, Financial Analysis, Business Acumen, Cost Management, Operating Budget, Corporate Finance, Accounting and Finance Software, Financial Modeling, Commercial Lending, Performance Analysis, Financial Statements, Business
Beginner · Specialization · 1 - 3 Months